Yes! Once we receive your order, our artists will create your design, and email you a proof. You can either approve or request revisions before printing.
Can I print more than one pet in a design?
Absolutely! We offer a wide range of portraits for multiple pets. If you can't find an option that works for you, contact our support team and we'll make something just for you!
Is my pet photo good enough to use?
We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email.
See our image guide above to see what makes the best photo!
Is this for dogs & cats only?
Not at all. We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!
What is a"Digital Copy"?
We offer a high quality digital file of your completed artwork as an add-on to any physical product. You're free to use or share this artwork however you'd like!
If you select this option, you will receive your file digitally once your order has shipped.
Please note that currently do not offer Digital Downloads as a standalone product.
What is "Skip the Line"?
Skip the Line is an optional add on to push your custom portrait's artwork to the front of our artist's queue. By moving ahead in our queue, your artwork will be finished and on the way to you quicker than orders without this option - a great choice for the busy holiday season! Please note that it does not change the shipping speed or transit time.
Looking for a unique gift? Show your love in a fun, yet meaningful way with a custom made portrait of 'The King'.
Drawn by professional artists & printed on a beautiful canvas, a custom royal portrait is guaranteed to amaze everyone! Our portraits are already loved by 150,000+ happy customers!
HOW IT WORKS?
1. Upload your photo. We draw your portrait.
Our talented artists make the best out of any photo! Questions? See our photo guide.
2. Preview your artwork. Unlimited revisions.
In 1-3 days we will send your portrait for approval. Preview, approve, or ask for edits.
3. We ship it fast & free. Let the fun begin!
Get your camera ready for the greatest unboxing reaction. Happy smiles guaranteed!
HAND-DRAWN BY PRO ARTISTS
Our artists spend hours creating your portrait using state-of-the-art digital drawing techniques, so that the finished artwork looks like a hand painted masterpiece.
TOP-QUALITY CANVAS
Our beautiful portraits are printed in the UK ,US & EU on premium, artist-grade, 100% cotton canvases with never fading ink. It's guaranteed to last forever!
Poly-Cotton Canvas
Ready to hang
0.75" Depth
Never Fading Ink
POPULAR QUESTIONS
If you do not find the answer to your question, we are always here to help you! We reply to all messages within 1-2 business days so - feel free to contact us at contact@furrandfamily.com
Is my photo good to use?
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Most likely - yes! Our artists are very talented & can create a portrait almost out of any photo. Still unsure? Check out our photo guide for more detailed information.
Can I preview before purchase?
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Our artists spend hours drawing each portrait - so it is impossible to provide a preview before ordering. Once you complete your purchase we will send your artwork for preview in 1-2 business days. You can ask for unlimited revisions until you absolutely love how it looks.
What can you customize?
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Almost anything We can change your hair length, color, remove glasses, add makeup, etc. - check out our photo guide for the full list. Available for any skin color or tone We match the person’s skin color to the chosen portrait. We do that for all the visible parts of the body - so any portrait works with any skin color or shade."
What is a 100% love it guarantee?
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Satisfied customers are what make us the premier custom royal portrait site. Your satisfaction is our top priority & we will do everything to ensure that you love your portrait. Lost Painting Guarantee If the painting is lost by the courier shipping agent, we will send you a new canvas at absolutely no charge to you. Artwork Damage If your painting arrives damaged, please reach out to us by contacting our customer support. We will print & ship a new canvas for you free of charge. Modifications If you are not happy after viewing the preview of the portrait you can ask for revisions - we do unlimited modifications free of charge! Should you decide even after several modifications that you are not happy with the result, we will of course respect your decision. In that case, please write to our customer support so we can reach the best solution for you. 100% Satisfaction Once you have received the portrait and you are not satisfied with it you may return it to us in the original packaging within 30 days after receiving it to receive a full refund. Please get in touch with us for a return address
Production & shipping times
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Due to high demand & limited artist availability we often sell out. To ensure you receive your portrait on time for that special occasion we suggest to order in advance. If you have any further questions, please email us at orders@furrandfamily.com
The print itself is great, however a couple things that made me give 4 stars:
- the t-shirt sizes just get longer and not wider. I got a medium hoping for a boxy fit but it’s just really long and narrow which is annoying.
- the communication with the company was pretty poor and not helpful, think 1-3 word answers 3-5 days apart which was frustrating as I wanted the item for a holiday.
There isn’t any guidance and I think they could give you a little more advice when you send in photos rather than just putting everything you send onto the t-shirt.
I did clearly say I wanted it to resemble a tee on the website and that seemed to have been ignored every time I emailed.
Other than that, like I said, the print is excellent 5/5 for that.
Absolutely adore it, this was a gift for my husbands 40th. Wasn't 100% sure at first how to place photos but after receiving 1st proof i made some changes and they were happy to oblige exactly as I asked. Will 100% purchase again.
I bought the shirt for my friend's birthday and she absolutely loved it! Great quality and quick shipment. I will be getting one for myself in no time for sure.
Hen tee made to perfection - help with the edit and image selection and ten shirts arrived quickly and printing was great quality! Shirts are in an acrylic for easy washing. Love them! Thank you so much
This was the perfect gift for the perfect trip. Our order was processed promptly & additional detail added just exactly how we imagined it. It arrived in good time. After several washes it still looks great.
Great design, was happy with the first design sent over. Efficient delivery. Made a great gift. Had many compliments! Will definitely order more in future. Thanks!
I bought it for my guinea pig, and it works wonderfully! The trimmer is gentle, precise, and perfect for her delicate fur. I love that it makes grooming easy while being safe and effective for small animals.
I’m really impressed by how effortless this trimmer is to use. The ergonomic design makes it comfortable to hold, and I can groom my dog quickly and easily without any hassle. His paws and face have never looked this neat and well-groomed!
This device has saved me a ton on grooming costs! I used to spend so much on professional appointments, but now I can easily groom my dog at home. He always looks great, and I couldn’t be happier with the results!
I was a little unsure about the price at first, but this trimmer completely won me over! It handles thick, stubborn fur like a pro while staying gentle on my dog’s skin. I can groom him comfortably at home without worrying about painful nicks or cuts.
I can’t recommend this enough! They send you a preview of what your t-shirt will look like before they print it which I loved. The final product is so cool and my girlfriend loves it, just what I wanted!
Bought for a friend- she loved it! The print was high quality. I didnt find there was much time between sending the pictures, getting the mock design, to it being printed and sent. Very impressed.
A little frustrated at having waited over two weeks for the item, after an alteration to the preview was requested there was no contact for over a week until a enquired about the progress, the preview was then signed off but still no item received or delivery information provided sadly.
I was very pleased with picture. Looks wonderful.
Unfortunately it is a birthday present and they haven’t had there birthday yet so cannot tell you what recipient thinks yet.
Good communication. Easy and straight forward process. Picture looks great. Only complaint would be a little bit of the paw is cut off on the original picture received but wasn't on proof. Also, maybe the company logo could have been put on the bottom of the picture rather on the middle of the dogs back.
Awesome place, honestly. I tought the process was going to be difficult with back and forth emails about design and editing etc but I was so wrong. They did an exceptional job and listened to what I wanted.
Rapid delivery as well and the recipient absolutely love the custom tee
