Have Questions?

Yes! We offer a free digital preview within 1 day of your order. You’ll be able to request edits if needed—we want you to love it before it goes to print.

No worries at all. We offer unlimited revisions until you’re 100% satisfied. And if you’re still not happy, you’re covered with our “Love it or Get Your Money Back” guarantee.

You can easily upload your photo directly on the product page before adding to cart. Make sure it’s clear and well-lit for the best result!

Customer satisfaction is our utmost priority, making us the leading destination for custom royal portraits. We are committed to ensuring that you love your portrait, and we will go above and beyond to achieve that.

Lost Painting Guarantee

In the rare event that the painting is lost by the courier shipping agent, we will promptly send you a new canvas at absolutely no charge.

Artwork Damage

If your painting arrives damaged, please contact our customer support. We will quickly print and ship a new canvas to you, completely free of charge.

Modifications

If you are not satisfied after viewing the preview of the portrait, you can request revisions. We offer unlimited modifications at no additional cost. In the unlikely event that even after several modifications you remain unsatisfied with the result, we respect your decision. Please reach out to our customer support so that we can find the best solution for you.

100% Satisfaction

Upon receiving the portrait, if you are not completely satisfied with it, you have the option to return it in its original packaging within 30 days of receipt for a full refund. Please contact us for the return address.

We create portraits of all kinds of pets—dogs, cats, birds, rabbits, reptiles, and even exotic animals! If it’s your fur (or feathered or scaled) family, we’ve got you covered.

• Digital portraits: Preview in 1 day, final file after approval.

• Printed portraits (canvas/frame): Once approved, production takes 2–4 days, and shipping takes 3–7 days (UK & worldwide).

Absolutely! We offer a variety of styles like royal, astronaut, superhero, movie themes, and more. You can also request a custom theme—just leave a note at checkout!

Yes, our website is secure and encrypted. Plus, with our money-back guarantee, you’re always protected.